Priority Pet Express, LLC
Your Pet is Our Priority!




Ship Responsibly

Make sure you've chosen the right kennel for the animal being transported. All kennels must meet USDA guidelines or the International Air Transport Association (IATA) Live Animal Regulations.

Learn More

Keep in mind that two dogs or two cats may share the same kennel if each is less than 20 lbs. and less than six months old. All animals must be at least eight weeks old and weaned.

Kennel Construction
  • Acceptable: Kennels made from rigid plastic, metal or wood and held together with nuts, bolts or screws (plastic or metal), must be leak and escape proof with a metal grated door.
  • Not Acceptable: Snap-sided kennels, modified snap-side kennels, adaptations (including the addition of nuts, bolts or screws), plastic and top-opening doors.
  • Non-collapsible, non-folding and wheels must be rendered inoperable.
  • Adequate ventilation on at least three sides.
Kennel Interior
  • It should be roomy enough for your pet to stand without touching the top. They must be able to stand, sit and lay like they normally would.
  • Clip their food and water dishes on the inside of the door.
  • Make sure it's clean with no offensive odors.
  • Please place absorbent material along the bottom.
  • Not Acceptable: Hay, wood shavings or straw.
Kennel Exterior

Click to view larger image of kennel.

  • In case there should be a delay, please tape a small bag of dry food to the top.
  • Place "Live Animal" and "This Side Up" labels (or directional arrows) on the top and at least two sides. The letters must be at least one inch tall.
  • Please attach a label with feeding and watering instructions, unless you have written instructions from an accredited veterinarian to not feed or water the animal.
  • Also, attach a note that states food and water was offered within four hours of the flight.



Extra Security

After the appropriate screening has been applied, releasable cable ties will be attached to all four corners of the kennel door. We will provide these ties at no cost. If you prefer, you may provide your own ties or sealing mechanisms, provided they can be removed prior to screening without the use of tools.

Tips for the Travelers
  • Buy the kennel beforehand so the animal can get used to it.
  • Bring a leash to the airport so that you can walk your pet before and after your flight.
  • Include ID tags with your name and number.
  • Never use choke collar or muzzle.

Temperature Policy

Using the hourly forecasts from, we keep tabs on the temperature in each city along the way, making sure they are within the acceptable range for the animal(s) onboard.

Learn More

45 to 85 degrees Fahrenheit:

We are pleased to accept warm-blooded animals and birds for transport if the actual or forecasted temperature in each city along the way is between 45 to 85 degrees Fahrenheit. However, 85 degrees Fahrenheit is the maximum limit no matter what.

20 to 45 Degrees Fahrenheit

You will need a Certificate of Acclimation if the actual or forecasted temperature in any city along the way is below 45 degrees Fahrenheit. It must be issued and signed by a licensed veterinarian and dated within 10 days of travel for both the departure and return trips and include the shipper's name and address, type of animal and the specific low temperature that the animal can withstand. In fact, your pet will not be allowed to travel if your document doesn't state a specific low temperature.

Below 20 Degrees Fahrenheit

We will not ship any animal if the actual or forecasted temperature in any city along the routing is below 20 degrees Fahrenheit.

Here's how we do it.

Your puppy will be flying from Los Angeles, CA through Chicago, IL and to final destination of Rochester, NY. Sparky will be dropped off at 5am for the following flights:

AA 1200 LAX-ORD 655am-100pm
AE 4089 ORD-ROC 255pm-535pm

First, check the hourly forecast on at LAX
for the time frame of 5:00 am to 6:00 am.
Then, check the hourly forecast on at ORD
for the time frame of 1:00 pm to 3:00 pm.
Finally, check the hourly forecast on at ROC
for the time of arrival, the 5:00 pm hour.


Document Requirements

For the safety of your animals and other cargo onboard, American Airlines require that you present certain documents before shipping.

Dogs and Cats

Health certificates. Please bring two copies (the original and one extra) issued and signed by a licensed veterinarian within 10 days of travel for both the outbound and return trips.

Rabies vaccination certification.Please bring one copy issued and signed by a licensed veterinarian in accordance with local time-line regulations. If your dog or cat is less than 12 weeks old, they are not required to be vaccinated.

All puppies and dogs over

12 weeks old are required to have a Rabies Shot.

Warm-Blooded Animals in Temperatures Below 45 degrees Fahrenheit

Please bring a Certificate of Acclimation, if it applies.

International Travel

For animals being shipped to an international destination, do your homework and consult the website of the country they are visiting for specific requirements. If you don't, you risk the animal being refused transport or returned to the United States at your expense. Contact the country's consulate for import requirements.

Health certificates. Please bring two copies (the original and one extra) issued and signed by a licensed veterinarian within 10 days of travel for both the outbound and return trips.


American Airlines no longer accepts brachycephalic, snub-nosed or mixed breeds of snub-nosed animals when the "Breed" on the Health Certificate states the following:

Dogs Affenpinscher, Boston Terrier, Boxer (All breeds), Brussels Griffon, Bulldog (All breeds), Cane Corso, Dogue De Bordeaux, English Toy Spaniel, Japanese Chin, Lhasa Apso, Mastiff (All breeds), Pekingese, Pit Bull, Presa Canario, Pug (All breeds), Shar Pei, Shih Tzu, Tibetan Spaniel

If you have any questions please give us a call at 940-235-9655


We are pleased to announce that we ship anywhere in the Continental United States of America. We provide a complete service that is Reliable, Responsible and Professional. We focus our attention on providing the Best Quality Care and Welfare of your puppy with 24/7 Customer Service that you will find second to none.